Becky is excited to bring her programs on customer service, leadership and networking to new audiences all over the world through her online and on-demand programs of Beckinars. With new events happening every month and a growing library of on-demand presentations, you are never far away from Becky’s special brand of motivational training.
On- Demand Events
Unimaginable Service, Part 1: Nothing but WOW
Take the first steps toward improving your customer service by learning how to diffuse difficult situations, what common things you say that make customers cringe and how to change negative situations into positive interactions.
Unimaginable Service, Part 2
Getting Engaged with your customers: It’s not enough to just provide good service anymore. You need to go further and make a deeper connection.
Unimaginable Service, Part 3
Keeping Your Cool in a Stressed Out World:
We’ve all had those customers who trip our triggers. Our reactions often make the situation worse rather than better. We can learn how
get control of these situations.